About the Company:

North End Coffee Roasters is a fast-growing coffee company based across 15 locations in Bangladesh that offers its 395 employees flexible working hours, attractive benefits, and a friendly corporate environment.

North End Coffee Roasters is Bangladesh's leading specialty coffee company and your trusted source for fresh-roasted premium coffee. We offer an extensive selection of high-quality single-origin coffees from around the world alongside locally grown blends, roasted to the highest international standards. Beyond coffee roasting, North End has successfully established 15 coffee shops across Bangladesh and operates a modern central bakery and production facility that supplies our cafés with a wide range of freshly baked artisan breads, pastries, cakes, cookies, sandwiches, desserts and other premium bakery products prepared daily using high-quality ingredients and internationally recognized food safety standards.

North End is known for the exceptional care we take with both our customers and employees, creating an environment where quality, innovation, and teamwork drive everything we do.

• Our work culture is open, collaborative, and supportive, with a strong emphasis on servant leadership.
• We are committed to delivering exceptional coffee and handcrafted bakery products through operational excellence and continuous innovation.
• We exist to craft great coffee, create great food, and build a great community.

The Position:

The Senior Manager – Bakery Operations is responsible for planning, managing, and optimizing all bakery operations to ensure high-quality products, maximum efficiency, food safety compliance, and cost-effective manufacturing. The role oversees production teams, implements continuous improvement initiatives, and ensures production targets are achieved while maintaining the highest standards of quality, hygiene, and workplace safety. Reports to: Bakery Director.

• Lead and oversee daily bakery production operations to ensure production targets, quality standards, and delivery schedules are achieved.
• Maintain compliance with HACCP, GMP, ISO 22000, and all food safety and hygiene regulations.
• Monitor production efficiency, optimize labor utilization, minimize waste, and control manufacturing costs.
• Ensure consistent product quality by monitoring production processes and implementing quality control measures.