Job Responsibilities

• Plan, organize, and oversee daily outbound and logistics operations to ensure timely and accurate order deliveries.
• Lead, train, and supervise sorting/routing staff, riders, drivers, and support teams to maintain operational efficiency, discipline, and workplace safety.
• Ensure proper loading, unloading, rider management, and route planning to optimize delivery turnaround time (TAT).
• Monitor key delivery performance indicators, including SLA compliance, delivery success ratio, conversion rate, fleet performance, and delivery accuracy.
• Manage and maintain effective relationships with third-party logistics (3PL) partners.
• Verify all incoming and outgoing shipments against gate passes and supporting documentation.
• Maintain accurate vehicle logbooks for all warehouse entry and exit activities.
• Implement and monitor shipment sealing and tagging procedures for all outbound deliveries.
• Conduct random security inspections to prevent inventory loss, pilferage, misuse, or operational discrepancies.
• Investigate and resolve delivery-related issues, customer complaints, and shipment discrepancies in a timely and professional manner.
• Perform any additional tasks assigned by management as required.

Requirements

• 5–10 years of relevant experience in logistics, delivery operations, or outbound management within a renowned organization.
• Strong understanding of logistics operations, transportation management, route planning, and outbound distribution processes.
• Proactive, disciplined, and target-oriented mindset.
• Excellent leadership, communication, analytical, and problem-solving skills.
• Ability to work under pressure and manage multiple operational priorities effectively.

Application Process

Interested candidates are encouraged to submit their updated CV to:

[email protected]