Supervisor/Assistant Supervisor - Customer Relationship Management, Dhaka
Intertek Bangladesh
Dhaka
Full-time
31 Jul, 2026
Customer Service / Support
Full-Time
Vacancy 1
2-5 years
Negotiable
More jobs in Dhaka
Job Description
Ensure Best service support for CRM Vendor’s (Zero hindrance at Intertek in services)
CRM to build strong rapport with their vendors to gain 100% trust on Intertek so to ensure continuous improvement in customer satisfaction & market share.
Daily Analysis and reporting (Report Due List/ Delivery Status/ Hold Progress Update/ Payment collection update etc)
Market visit on regular basis to maintain close relationship and arrange Customer engagement program.
Help to increase Market Share and report value increase
To ensure report delivery TAT up to 80% by office time
Close hold the sample following TAT policy.
Work on credit collection to support credit Team for CRM Customer getting the report on time.
Determining work targets for team members/ reportees and controlling the extent of the work.
Job Requirements
- Having Bachelor of Science in Textile Engineering (TE) degree is a plus.
- Preferred Industry Type are IT Services & Consulting.
- At least 2 years of experience is needed.
Skills & Areas of Expertise
Sap Crm Technical
Crm Program Management
IT Support
CRM software knowledge
It Service Delivery
Customer Relationship Management (CRM)
Customer Relations
Customer relationship management
Posted 20 days ago
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