Support Engineer Noc
NGO ONLINE BD
Rangpur
Full-time
17 Aug, 2026
Customer Service / Support
Full-Time
Vacancy 1
2+ years
Negotiable
More jobs in Rangpur
Job Description
Configure & Manage Routers, Switches, Mikrotik, OLT.
Mikrotik configuration vlan, bgp, filter rules, ip address, pppoe, nat, queues.
OLT configuration Epon, Gpon.
Switch Cisco Nexus, Huwaei, Arista, Bdcom.
Monitor network using tools like The Dude, LibreNms, MRTG.
Provide support to Mac/Bandwidth Clients.
Receive phone calls and provide required support.
Working with any kinds of Network Troubleshooting and Outages issues.
Manage technicians to bring up new links and to maintain existing links.
Proactive problem-solver with analytical thinking and attention to detail.
Comfortable working under pressure and managing multiple priorities.
Collaborating with NOC and Core Team to ensure efficient service of the company.
Job Requirements
- Having Bachelor of Science (B.Sc.) degree is a plus.
- Preferred Industry Type are IT Services & Consulting.
- At least 2 years of experience is needed.
Skills & Areas of Expertise
Network Engineering
Cisco Networking
Computer Network Operations
Mikrotik
Network management
Network Administration
Routers
Network configuration
Cisco Technologies
Cisco Routers
Posted 3 days ago
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