Job Summary

We are looking for an experienced, detail-oriented, and proactive Ticketing Executive to join our growing team. The ideal candidate must have comprehensive, hands-on experience in managing international and domestic air ticket bookings, issuing tickets, handling re-issues, and resolving complex travel itineraries seamlessly.

Job Location: Dhaka (Mohammadpur)

Key Responsibilities

• Booking & Issuance: Handle independent international and domestic air ticket bookings, processing, fare calculations, and ticket issuance.
• GDS Management: Efficiently operate major Global Distribution Systems (Amadeus, Sabra, and Galileo).
• Changes & Refunds: Manage complex ticket re-issuances, date changes, routing changes, cancellations, and refund processing.
• Client & Vendor Relations: Coordinate closely with airlines and consolidators to secure competitive fares and resolve any ticketing disputes.
• Customer Support: Provide exceptional support to corporate and retail clients, ensuring accurate travel documentation and timely flight updates.