Job Responsibilities

• Conduct Training Needs Assessment (TNA) by identifying competency gaps through organizational, departmental, and individual performance analysis.

• Design and develop the annual training calendar based on organizational requirements and TNA findings.

• Prepare, develop, and continuously update high-quality training materials, including PowerPoint presentations, facilitator guides, participant handbooks, assessments, and supporting documents.

• Develop engaging training content by integrating theoretical concepts, practical examples, case studies, interactive activities, and relevant reference videos or multimedia resources.

• Research and incorporate industry best practices, modern learning methodologies, and digital learning tools into training programs.

• Organize, coordinate, and facilitate both classroom and virtual training sessions for employees at different organizational levels.

• Evaluate trainees' learning outcomes through pre-training and post-training assessments, quizzes, assignments, practical exercises, and feedback mechanisms.

• Measure training effectiveness using appropriate evaluation models and recommend improvement initiatives based on evaluation results.

• Monitor and assess the Return on Investment (ROI) and overall impact of training programs on employee performance and business outcomes.

• Maintain training records, training database, attendance reports, evaluation reports, certificates, and other training-related documentation.

• Coordinate with departmental heads and line managers to identify capability development requirements and recommend suitable learning interventions.

• Ensure continuous improvement of training content, delivery methods, and learning experience.

Additional HR Responsibilities

• Support end-to-end recruitment and selection activities, including manpower requisition, sourcing, interviewing, and onboarding.

• Assist in payroll processing and administration of compensation and benefits.

• Support the performance management process, including KPI/Goal setting, performance appraisal, and employee development initiatives.

• Handle employee confirmation, promotion, transfer, disciplinary actions, and separation processes in compliance with company policies.

• Prepare HR reports, maintain employee records, and ensure compliance with organizational policies and applicable labor laws.

• Management of employees’ personal files

• Perform any other HR & Admin responsibilities assigned by management.