Communicate and coordinate with training participants via registration forms, calls, and emails.

Prepare service proposals, quotations, and training schedules, ensuring timely delivery.

Manage all training coordination activities

Interface with customers, local/overseas authorities, and management to answer queries and provide updates.

Follow up with clients and monitor participation via emails and the Training Lead Tracker.

Send proforma invoices to participants and collect/update payment documentation.

Inspect assessment papers and do necessary actions for ISO programs.

Collaborate with the team to minimize errors and complaints by ensuring adherence to standard operating procedures.

Generate and hand over certificates to participants.

Conduct regular customer visits to maintain strong client relationships and ensure satisfaction.

Support sales by coordinating with participants and promoting training programs.