Responsibilities & Context:

• Make inbound & outbound calls to potential and existing customers.

• Promote company products/services over the phone.

• Understand customer needs and provide appropriate solutions.

• Follow up with prospective clients to close sales.

• Maintain accurate records of calls, leads, and sales.

• Achieve assigned sales targets and performance goals.

• Handle customer queries and provide basic support.

• Update customer information in the system regularly.

• Coordinate with the sales and marketing team.

• Ensure professional communication and customer satisfaction.