Talented, Energetic, self-motivated, and Experienced candidates are invited to apply for the position of Front Desk Executive, USTC, under the prevailing terms and conditions of USTC.

Job Responsibilities

• To receive, screen, and transfer incoming calls.
• To maintain records of important telephone messages.
• To handle official email correspondence and forward communications to relevant departments.
• To receive and greet students, guardians, faculty members, Officials and visitors professionally.
• To maintain visitor logs, if required.
• To guide visitors to the appropriate department or office.
• To provide general information regarding meeting schedules, office locations etc.
• To support the Vice Chancellor’s office, Registrar’s Office, HR, Accounts, and Academic departments with routine documentation.
• To maintain and organize files, registers, and records.
• To coordinate between departments for smooth communication.
• To assist in arranging meetings and appointments for management.
• To maintain daily communication records (if assigned).
• To keep track of courier, dispatch, and incoming/outgoing documents.
• To receive complaints or service requests from students and visitors.
• To forward complaints to the concerned department and follow up, if necessary.
• To ensure cleanliness and discipline at the reception/front desk area.
• To coordinate with support staff for logistical needs.
• To execute any other assignment as and when required by the competent authority.