Rangpur Community Medical College & Hospital is one of the largest and world class Health Institutions in Bangladesh. The hospital will recruit some professionals in the call center willing to communicate with patients/Customer.

• Manage large volumes of inbound and outbound calls professionally.

• Address customer queries, provide accurate information, and resolve issues efficiently.

• Maintain a high level of professionalism, empathy, and customer satisfaction.

• Keep detailed records of customer interactions and follow up where necessary.

• This is a full-time position that has to work with patients/Customers.

• Provide the best services to the patients and the attendant of the patients.

• Should be experienced in working in the call center. Preference will be given who has experience working in the hospital.

• The candidate has to handle inbound and outbound call Call the patients for an appointment Call the patients to remind them of the follow-up call

• Conduct survey via telephone Answer the queries of the patients.

• Any other job assigned by supervisor/top management